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Workplace coaching has become an increasingly popular method for developing leaders. For those who have yet to participate in coaching, the concept can seem a little mysterious. Essentially, workplace coaching is a personalised, goal-oriented relationship aimed at achieving professional outcomes. Despite the industry's robust growth, some question whether coaching is worth the investment. Researchers have responded by exploring empirical evidence to determine whether coaching is an effective means of developing leadership skills and enhancing organisational outcomes.
A meta-analysis of 17 studies involving 2,267 individuals from various countries and industries, found that coaching had positive effects on job satisfaction, self-efficacy, well-being, and leadership and technical skills.¹ A more recent study has supported these findings to conclude that workplace coaching is effective in promoting positive workplace outcomes, as evidenced by three meta-analyses encompassing thousands of data points.²
Similarly, a systematic review of 117 studies identified the factors that influence coaching effectiveness.³ These include:
The compatibility between the coach and participant
The coach’s credibility
The participant's receptiveness to feedback
A high level of trust between the coach and participant
The coach's perception of the participant's honesty and candor
Support from the participant's supervisor
Interestingly, this study found that the effectiveness of coaching was upheld regardless of the mode of delivery (i.e. in-person or via other methods such as online, telephone or email).
The empirical evidence shows that coaching, when executed effectively and professionally, it is a powerful tool for improving individual and organisational performance. By addressing specific goals and challenges, coaching helps leaders develop crucial competencies, ultimately benefiting their entire organisation. It stands to reason that organisations are increasingly investing in developing their leaders this way.
Curious to see for yourself? The Expert Leader's approach is backed by research and grounded in reality, with sessions offered in-person and online. Contact The Expert Leader to arrange your personally tailored coaching sessions with one of our professionally trained, certified and experienced coaches and maintain your competitive edge.
References:
¹ Jones, R. J., Woods, S. A., and Guillaume, Y. R. F. (2016). The effectiveness of workplace coaching: a meta-analysis of learning and performance outcomes from coaching. Journal of Occupational and Organizational Psychology, 89, 249–277.
² Cannon‐Bowers, J. A., Bowers, C. A., Carlson, C., Doherty, S., Evans, J., & Hall, J. (2023). Workplace coaching: a meta-analysis and recommendations for advancing the science of coaching. Frontiers in Psychology, 14.
³ Bozer, G. and Jones, R. J. (2018). Understanding the factors that determine workplace coaching effectiveness: a systematic literature review. European Journal of Work and Organizational Psychology, 27, 342–361.
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